As we move further into the digital age, it is becoming more and more common for businesses to operate using technology. For many, this means offering their services to consumers through an app, making it easier to access from portable devices no matter where one is. With these apps come loyalty programs and other perks that keep many loyal consumers coming back for more. This begs the question, how do consumers rate these apps?
The most common platforms to purchase, download, and rate these rewards apps on are the App Store and Google Play. Because of this, each platform has its own top ten apps in many of the most popular categories. Among these categories are restaurant apps, shopping apps, and travel apps.
For food service, apps like Chick-fil-A and Domino’s are at the top of each respective chart. Followed by popular restaurants like Wingstop, Dunkin’ , Starbucks, and Arby’s, consumers are rating these apps with nearly perfect 5-star reviews. Also on the top 10 list are places like Taco Bell, Wendy’s, Panera Bread, and Chipotle.
When it comes to shopping apps, most consumers are no stranger to the ease of online shopping. Popular apps like Etsy, Lululemon, Temu, and Amazon are among the most highly rated, all nearing 5-stars on both the App Store and Google Play.
Finally, travel apps are the most all-encompassing category available to consumers. From transportation, to lodging, to trip planning apps, all one may need to prepare for a vacation is at their fingertips. Some of the most popular apps are Uber, Airbnb, Expedia, and Fly Delta, but are not alone in this robust top 10 list.
Having access to these services on our smart devices is just another perk of our move further into the technological age. No matter the type of app, these user friendly platforms are showing no signs of slowing in popularity, adoption, and frequent usage.